Is the Knox Hotel handicap accessible?

No, not at this time. All of the hotel rooms are located on the second and third floors.

We expect to offer handicap accessibility in the future. For the time being, guests must be capable of using a staircase to reach their rooms.

Room Rates

Each individual room rate is determined based on size, capacity, view, and amenities, as well as the time of year and day of the week. At this time, each room can only accommodate two guests.

In addition to the room rate, a sales and lodging tax will be applied to the final bill.

Reservation Deposits

In order to guarantee a reservation, the Knox Hotel requires a 50% down payment at the time of reservation. The remaining balance will be collected at check-in.

For holidays and special events (Homestead weekend, etc.), and for groups reserving three or more rooms, a full, non-refundable payment is required at the time of reservation.

Payment

We accept payment via credit card, bank transfer, or check. A credit card is required at check-in to file in case of any damage to the property.

When making your reservation, we will email an invoice for the 50% reservation deposit. Once we receive your payment, we will confirm your reservation.

Cancellations

Due to our small size, cancellations can affect our business significantly. Therefore, all deposits are non-refundable, and cancellations made within 14 days of check-in will be charged in full.

Checking In / Out

Guests may self check-in any time after 3:00 p.m., unless other arrangements have been made with hotel staff. Details for checking in will be sent 1-2 days before your scheduled arrival.

Early check-in on Sundays are generally not available.

Check-out time is 11:00 a.m. An additional late check-out fee of $15 will be applied for guests who do not check out before 12 p.m.

Keypad Entry

Guests enter the Knox Hotel and their room using a keypad code. This code is shared via an email 1-2 days before check-in.

Staff are available on call to help luggage or other needs.

Quiet Hours

Quiet hours are between 10 p.m. and 8 a.m. The Knox Hotel is an old building and guests have close proximity to one another, so we ask our guests to be considerate when watching TV, and talking and moving about the common areas.

Breakfast

At this time, the Knox Hotel does not provide breakfast. Instead, we encourage our guests to experience Princeton by visiting a neighboring restaurant or bakery.

Damaged Linens

An extra $10 fee will be applied for any bathroom or bed linens ruined, stained, or otherwise damaged during your stay. Makeup cloths are provided, and extra are available upon request.

Room Cleaning

As a small hotel, we do not currently offer daily room cleaning. Instead, we supply each room with enough toiletries and materials for several days and clean between guests. For guests staying for three nights or more, we will clean and replace toiletries every third day.

If you need more of anything, or if there something requiring urgent clean-up, please contact the hotel staff promptly at (815) 780-2730.

Children

We love children! However, sometimes children do not understand expectations in a hotel setting. Please help us prevent noise, disruptions, damage, or any other safety concerns by talking with your children and keeping a close eye while in common areas.

Security

The security of our guests is of utmost importance to the Knox Hotel staff. We monitor all common areas with security cameras, and use keypad locks for the hotel and each guest room. The codes for each lock are routinely changed.

Room Access

It is the responsibility of guests at the Knox Hotel to ensure their room remains locked. Our staff will assist with demonstrating the keypad locks as needed.

Knox Hotel staff will never enter a room unannounced. Unless there is a facility concern or you have an extended stay, our staff will probably not enter your room at all during your visit.

Missing Amenities

We hope you love your stay at the Knox Hotel! We would be happy to share how to purchase amenities we have provided. However, should your room be missing any amenities as such bedding, towels, décor, etc. we will bill your account accordingly. In order to prevent theft by other guests at the hotel, please keep your room locked at all times, as you are responsible for anything missing from your room.

Outside Guests

We understand our guests may want to invite friends or family to join them at the hotel. Depending on the occupancy, this may be permissible. Please ask our staff about inviting outside guests onto the property prior to their arrival. It is the responsibility of the hotel guests to ensure that outside guests comply with all hotel policies.

Smoking & Fires

The Knox Hotel is a smoke-free and fire-free environment. Smoking an the use of candles, incense, or any other open flame is strictly prohibited. If we find evidence of smoking within a guest room or common area, we will apply an additional $250 cleaning fee to your bill.

Damage to the Property

Please notify our staff immediately of any spills or damage to the property. Any damage caused by you to the property, inside or outside of your room, such as carpet or linen stains, soiled furnishings, broken windows or furniture may be charged to the card on file. If we find evidence of vomit or urination, we may apply an additional $250 cleaning to your bill.

Alcohol

At this time, the Knox Hotel does not sell alcohol. Guests are welcome to bring their own alcoholic beverages, but we ask you to drink responsibly, for the safety and comfort of all guests. Remember, you are responsible for any damage that is caused from spills or intoxication.

Pet Policy

Although we love pets, we do not allow pets at the Knox Hotel. Please arrange alternative boarding for your pets during your stay.

If you require a service animal, please notify hotel staff when booking your reservation.

Please note: Service animals are animals that are trained to perform a specific task for the benefit of a person with a disability. Our staff may ask what task(s) your animal performs.

You are responsible for the behavior of your service animal. Our staff may require you to remove your service animal if the animal is exceptionally disruptive or poses a threat to the health and safety of others.