Privacy Policy
Effective Date: April 22, 2026
Historic Knox Hotel (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, contact us, make a reservation, stay with us, or otherwise interact with Historic Knox Hotel.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Information You Provide Directly
- Name
- Email address
- Phone number
- Mailing address
- Reservation details
- Special requests or preferences you voluntarily share
- Messages submitted through contact forms
- Marketing signup information
Reservation and Payment Information
If you make a reservation, payment information may be collected and processed by secure third-party booking engines or payment processors. We do not store full payment card numbers on our website.
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Pages visited
- Referral source
- Approximate location
- Time spent on pages
- Cookies and similar tracking data
2. How We Use Information
We may use information to:
- Process and manage reservations
- Communicate about bookings or inquiries
- Provide guest support
- Improve our website and guest experience
- Send confirmations, reminders, or requested updates
- Send occasional promotions or hotel news (where permitted)
- Detect fraud, misuse, or security issues
- Comply with legal obligations
3. Reservations and Third-Party Booking Platforms
Reservations may be processed through third-party systems such as booking engines, travel agencies, or marketplace platforms. When you book through a third party, your information may also be subject to that provider’s privacy policy.
We encourage you to review the privacy policies of any third-party booking platform you use.
4. Cookies and Analytics
We may use cookies, pixels, tags, and similar technologies to:
- Remember preferences
- Measure website traffic
- Improve functionality
- Understand visitor behavior
- Evaluate advertising performance
These tools may include services such as Google Analytics, Meta/Facebook advertising tools, or similar platforms.
Most web browsers allow you to manage cookie settings through browser preferences.
5. Marketing Communications
If you subscribe to emails or otherwise opt in, we may send occasional promotions, updates, or special offers. You may unsubscribe at any time using the unsubscribe link in the message or by contacting us directly.
6. Reviews, Testimonials, and Public Feedback
If you post a public review about Historic Knox Hotel on platforms such as Google, Facebook, Airbnb, TripAdvisor, or similar services, we may feature excerpts of that feedback on our website, social media pages, emails, or promotional materials.
When doing so, we may use limited publicly available identifying information such as:
- First name
- First initial of last name
- Public username
- City/state if publicly displayed
We generally avoid using profile photos or full names without permission.
If you would prefer that we not use your public review in marketing materials, please contact us and we will honor reasonable removal requests promptly.
7. How We Share Information
We do not sell your personal information.
We may share information with trusted service providers that help operate our business, such as:
- Booking software providers
- Payment processors
- Website hosting providers
- Email marketing services
- Analytics providers
- Professional advisors
- Government authorities when legally required
These providers are expected to use information only as needed to perform services for us.
8. Data Retention
We retain information only as long as reasonably necessary for operational, legal, tax, accounting, dispute resolution, or guest service purposes.
9. Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no online transmission or storage system can be guaranteed completely secure.
10. Your Choices
You may request to:
- Update contact information
- Unsubscribe from marketing emails
- Request removal of a testimonial or public review repost
- Ask questions about your information
We will make reasonable efforts to honor valid requests.
11. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children through our website.
12. External Links
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
14. Contact Us
If you have questions about this Privacy Policy or would like to make a request, please contact:
Historic Knox Hotel
Princeton, Illinois
Email: stay@historicknoxhotel.com
Website: historicknoxhotel.com